Privacy
1. Data controller
The Data Controller is:
T-GROUP INTERNATIONAL
Email:tgenergysolution@gmail.com
2. Type of data collected
We collect the data you voluntarily provide us with, including:
• First and last name;
• Email address and telephone numbers;
• Company or professional data, if relevant;
• Preferences regarding marketing communications;
• Technical data collected automatically via the website (e.g., cookies, IP address, browser used).
3. Purpose of data processing
The personal data collected is used to:
1. Manage contact requests, quotes, and customer support;
2. Improve our products, services, and website functionality;
3. Send you, with your consent, marketing communications, newsletters, event invitations, surveys, incentives, and information about T-GROUP INTERNATIONAL products;
4. Comply with legal and tax obligations.
4. Legal basis for processing
The processing of your data is based on:
• Consent: for sending marketing communications;
• Performance of a contract or user requests: to provide services or respond to contact requests;
• Legal obligation: for tax or regulatory compliance;
• Legitimate interest: to ensure the security of the site and improve services.
5. Processing methods
The data is processed using paper, computer, and telematic tools, with security measures in place to ensure confidentiality, integrity, and protection from unauthorized access, loss, or accidental disclosure.
6. Transfer of data outside the EU
If necessary, data may be transferred to third countries, ensuring adequate levels of protection in accordance with EU legislation through standard contractual clauses or equivalent instruments.
7. Recipients of the data
Personal data may be disclosed to:
• Internal staff authorized to process it;
• External service providers (IT, hosting, maintenance, consulting);
• Competent authorities, if required by law.
The data will not be transferred to third parties for commercial purposes without your consent.
8. Data retention
Personal data will be retained for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.
Retention criteria include:
• 10 years for tax documentation;
• Until consent is revoked for marketing communications;
• Minimum periods necessary to provide customer support or handle requests.
9. User rights
You have the right to:
• Access your personal data;
• Request correction or integration;
• Request deletion or limitation of processing;
• Object to the processing of data for marketing purposes;
• Withdraw consent at any time;
• Receive data in a portable format.
Requests can be sent to tgenergysolution@gmail.com
10. Marketing communications
You can choose whether or not to receive marketing communications from T-GROUP INTERNATIONAL. You can revoke your consent at any time by writing to tgenergysolution@gmail.com.
11. Changes to the privacy policy
T-GROUP INTERNATIONAL reserves the right to update this policy. Any changes will be published on this page with an indication of the date of the update.